Testimonials

Since 1996, 100% of clients rated themselves as ‘satisfied’ with our work and outcomes, with 96% reporting being ‘happy’ overall.

Pilton Community Health Project:

"Provided an excellent service with the minimum of supervision and fuss. Graeme more than fulfilled my expectations and also provided very useful feedback for the further development of a health information service for north Edinburgh. Friendly, helpful and very efficient, very happy with Graeme’s performance."
Anita Aggarwal, Senior Development Worker (Health Inequalities)

Homelink Midlothian:

"Graeme provided a very well prepared session and was able to put people at ease. The training was presented at a comfortable pace and even the less vocal participants were drawn into the discussions. What was very evident with Graeme’s training style was his ability to put people at ease as well as the manner in which he was able to draw points together and cross reference information between sessions. Because Graeme has a sincere interest, this comes across to the participants and in a sense his enthusiasm impacted on all the participants in the group."
Janet Wyngard & Zosia Ross (Homelink Midlothian Project Workers)

Open University in Scotland:

"I was fully satisfied with the service provided. This was down to the time taken to learn about our organisation and to talk to us in detail about what we wanted. The sessions were well organised and staff were consistently positive in their feedback. Not only did the sessions raise awareness they also helped increase confidence and empathy when talking to students. Graeme is an excellent trainer and facilitator who works well with a wide range of staff, making everyone feel relaxed. The sessions exceeded my expectations."
Carol Lennie, Educational Adviser, Open University in Scotland

Lincoln University, Hull City and Lincolnshire County Council:

"The course participants and commissioners were very satisfied with the course. It was rated very highly by the course participants at the end of course evaluation. Commissioning was a straightforward and efficient process. Graeme was easily contacted and all correspondence was timely. Content was up to date, well researched and relevant. The subject was presented with enthusiasm and underpinned with a good knowledge base."
John Griffin, Training Officer, Lincolnshire County Council.

Work for Mental Health:

(Post-graduate Social Work training)
"Informative, good handouts, high level of input from trainer"
"Well structured, thought provoking"
"Enjoyed full day, no dips in course. Interesting, informative, enjoyable"

Local authority supported employment team:

"All very informative, good interaction, well explained and with added fun"
"I feel more confident to deal with some of my clients"
"Very relevant, answered my questions. Very interesting"

Leicester City Council:

"Excellent, lots of complicated, detailed information simply explained"
"A good opportunity to share concerns and ideas about hitherto unanswered questions"
"Enabled me to place mental health within context and find ways of understanding issues"
"A difficult subject put over in an informative, professional way"
"Really useful, will have a direct impact on my personal and professional practice"

Open University in Scotland:

"Lots of ways to overcome what at first might seem insurmountable"
"Appreciate the relaxed, accepting approach"
"Really interesting and well delivered"
"Very engaging and informative"
"I’ve learned not to make assumptions. Lots of support can be offered if you just think about things on an individual basis"

Other workshops - typical feedback:

"Absolutely excellent! So rare to learn so much from one person and to leave having a real interest in the topic and wanting to develop even more."
"I have been looking for this for a long time for staff, and was not disappointed. Graeme presented well, informative and approachable."
"Graeme is an excellent tutor and delivers a complex subject in a sensitive and accessible manner. Very enjoyable."
"Excellent course, exactly the right mix of theory and practical. Enabled all participants to fully engage with the course"
"Sensitively delivered and encompassed the team’s experience and also as individuals – an excellent course that I can certainly recommend"
"Demystified issues that had previously felt strange and potentially threatening"