Facilitation

People always remark on how easy it is to share their ideas, how ‘safe’ they feel at events I run. That’s what facilitation is all about.

There are times when it is useful to have an independent professional to help

Explore issues
Develop ideas
Find a way forward.

It might be that you want my ideas and specialist input, or simply to ‘make it happen’. Either way I love to help people and organisations develop.

I am experienced at facilitating-

Reviews, away days, development days (e.g. planning, policy, strategy)
Creativity sessions
Consultations

Example 1.

A national public sector agency was introducing a new system of staff welfare support, with more emphasis on telephone contact. I worked with managers and staff to think through the impact this would have and find ways to prepare for the change. By making reference to best practice guidance and combining this with the team’s own experience we built confidence in the new system:

"Helped me to change my perspective/point of view. I will focus on the positive aspects of telephone work and understand the value of it."
"Some points were made that I somehow didn’t realise were possible."
"Very useful and informative day"

Example 2.

Two organisations had been working in partnership for many years, but with increasingly divergent views on whether and how this should continue. After full consultation with managers, staff and users we presented ways for each organisation to contribute to and benefit from the relationship. Both parties were satisfied with the recommendations I presented and the relationship moved onto a new footing, cemented for the first time by a formal working agreement.