Our Work

Training

These are some recent examples of our work. These courses can be delivered ‘off the shelf’ or tailored to suit your needs.

Workplace Stress – this can be delivered to managers or staff, reflecting organisational or individual approaches respectively.

Telephone Skills – Originally developed for a staff welfare team, but relevant to anyone providing remote support and guidance.

Work for Mental Health – This course makes the business case for the employment of people with mental health problems, helps participants make sense of related welfare benefits, and explores the skills, attitudes and approaches that support progression into work. Designed for two main groups – 1. Mental health staff who want to learn how to support their clients towards employment and 2. Employment support staff who want to know more about mental health.

Supporting Student Mental Health – Originally designed for Higher Education staff, this programme covers everything from recognising signs of distress to developing an organisational approach. Applicable to community education, further and higher education.

Health & Safety and Risk Assessment for Voluntary Sector Managers – an introduction to H&S and risk management, especially relevant for those working with volunteers, but also adaptable for trustees looking to assess and plan for organisational risk.

Support, Supervision and Appraisal – An introduction for managers who support staff and/or volunteers. Again this can be relevant for trustees who also have line management responsibility for senior managers.

Trainer Training – A practical introduction to teaching adults, in the workplace or elsewhere. Explores teaching, learning and support methods, planning, assessment and evaluation.

Scotland’s Mental Health First Aid - See separate page for more information on this exciting, nationally recognised course.

Coaching, mentoring and external supervision

We have over 16 years experience of providing guidance and support to help people overcome obstacles, improve performance and achieve their goals. Central to our success is our understanding of what motivates individuals and a belief in their potential. We can also provide coaching or mentoring to teams, from frontline staff to boards of directors. This can be especially valuable for boards/management committees with ‘service user’ or community representation, or for those undergoing periods of change.

We have provided ‘support and supervision’ to staff and volunteers working in a range of settings. Professional, independent external supervision can be especially effective for staff performing specialist functions such as information, advice, guidance or ‘people support’. We will only agree to provide supervision where we are professionally competent to do so and with clear understanding of expectations and boundaries on all sides.

Our Values

Respect for people
Unashamed enthusiasm
Integrity and honesty
Commitment to quality
Always improving

This means you can expect:

To be consulted on the design of your event, and time to be spent on this
Clear information on the strengths and limitations of our services
Value for money, demonstrated through measurable impact on participants’ knowledge, behaviour and motivation
We will be well informed, with up-to-date specialist expertise